Assessor Resource
ICTTEN5084A
Provide expert advice and support on complex faults
Assessment tool
Version 1.0
Issue Date: May 2024
Telecommunications officers, installers, maintenance staff and manufacturer or equipment specialists apply the skills and knowledge in this unit. This unit may be applied by those in advisory roles and technical rectification roles.
Networks include cabling, CPE, Access, telephony, broadband deployment, local area networks (LAN), wide area networks (WAN) and internet protocol (IP) networks for enterprise and customer systems and installations.
This unit may be applied to domestic, commercial or industrial installations.
This unit describes the performance outcomes, skills and knowledge required to provide expert advice and support on complex faults on cabling and customer premises equipment (CPE).
It involves a methodical approach to the diagnosis of complex faults and organising repair or replacement of defective parts or equipment.
No licensing, legislative, regulatory or certification requirements apply to this unit at the time of endorsement but users should confirm requirements with the relevant federal, state or territory authority.
You may want to include more information here about the target group and the purpose of the assessments (eg formative, summative, recognition)